This Text Messaging Privacy Policy explains how Peterson Kinney Holdings, LLC ("we," "us," or "our") collects, uses, and protects information when you opt in to receive text messages (SMS/MMS) from us.
1. Consent to Receive Text Messages
By providing your mobile phone number and opting in, you consent to receiving text messages from Peterson Kinney Holdings for purposes that may include:
- Updates, reminders, or notifications
- Promotions, marketing, or special offers
- Customer service or account-related communications
2. Information We Collect
When you opt in to our text messaging program, we may collect:
- Your mobile phone number
- Message content (sent and received)
- Date, time, and delivery status of messages
We do not collect sensitive personal information through text messaging unless you voluntarily provide it.
3. How We Use Your Information
We use your information solely to:
- Send you the text messages you requested
- Communicate important information related to our services
- Improve our communication and customer experience
4. Information Sharing
We do not sell, rent, or trade your mobile number or text messaging data.
Your information may be shared only with:
- Trusted service providers who help us deliver text messages (e.g., SMS platforms)
- Government or legal authorities if required by law
All service providers are required to protect your information.
5. Message Frequency & Fees
Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.
6. Opt-Out Instructions
You may opt out at any time by replying:
- STOP to any text message
After opting out, you will receive a confirmation message and no further texts unless you re-opt in.
For help, reply HELP or contact us at Andrew@PetersonKinney.com.
7. Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.
8. Data Retention
We retain text messaging data only as long as necessary to:
- Provide our services
- Comply with legal and regulatory obligations
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted with a new effective date.
10. Contact Information
If you have questions about this Text Messaging Privacy Policy, please reach out:
Peterson Kinney Holdings
Andrew@PetersonKinney.com
720-677-8444